'Hello there",

Our befriending  scheme, provides friendship and learning opportunities for the elderly and disabled over 65 years old including those who have hearing impairment.

We provide volunteers trained in this feild 

For many older people living alone or without social companionship, life can be more stressful than it needs to be  particularly through these tuberulent times, when none of us know whether where coming or going.

Volunteers have a chance to meet face to face with an older person or chat to them on the telephone.

If you have an hour, half hour a week or every fortnite to spare you can make a difference to the quality of life for older residents, as many of these visits are the highlights of their week.

We think the biggest thing is listening, it's so fundamental. And then the trust.

The more we learn about you, the more we can do for you.

Befriending Study

Lonliness is a daily reality for 40,000 people here in London alone. It can be a month before anyone gets to see or hear from someone  with only the radio or television to keep their company.

Community connecting befriending is our name for our service which supports isolated and lonely older people to forge new connections with a volunteer and the wider community.

How our service helps

  • Regular, friendly contact: mobiles,and face to face befrienders use the warm voices and friendly faces that engage with isolated older people to draw them out of their shell and develop confidence, Face to face visits suspended during lockdown.

Discovering activities and hobbies

We support older people to connect with activities that they like. By provding information on other local groups and encouragement to attend.

  • Bingo
  • Dominoes
  • Musical movement
  • Singing
  • Sewing/ Knitting
  • Reading



(Suspend during lockdown):

Volunteers can accompany Elders for the first time to help them settle in. As part of the Befriending relationship may go for a meal.

During lockdown we can support you to connect with online activities even if you have not done this before.

We will provide tablets for your usage time to time and teach you how to use it.

As well as support and encouragement to our volunteers, Trustees will deal with issues outside the scope of the befriending relationship.

Trustees will make links to other services provided by our own organisation and refer service users to other forms of support.

Removing  barriers

We have formed an Alliance with Rest Assure care home

Our Befriending service

This is May who is 93 years old, loves her Visits she talks about being on her own, for long periods and very happy to have us visit her weekly

Thank you" Gracie

 Our Charity is dedicated to bringing hope to individuals and the wider community. 
We help people who face seemingly impossible barriers to find a way through, re-write their futures and flourish.
We never stop believing that with the right support, people can unlock their true potential. 

Introduce an Elder Person

Delivery model include:

  One-to-one: one person mentors or befriends another.
  Group: a group of people come together with shared aims and objectives to learn, share and support each other.
  One to many: an individual provides support for a number of people either in a small group together or individually.
  Delivery methods include:
  Face-to-face: the participants meet in person.
  Telephone: the use of telephone and telephone-conferencing, often referred
  Internet-based: using electronic methods such as email to deliver the support.
  Often referred to as e-mentoring and e-befriending.

   Befriending is a structured relationship between a befriender and a befriendee that is intiiated and supported
   by our organisation. Befriendees are often , socially isolated and may have factors
   in their lives that makes them vunerable.

   Befriending relationships aim to be nonjudgemental, supportive of the befriendee
   and there is a commitment over time. It may be delivered face to face or through a distance model, such as by telephone.

    Unlike an organic friendship, the befriendee is likely to be supported by the befriender
    to make more choices over how time is spent.
    They may also spend more of the time sharing their experiences, views and interests with rhe befreinder.

Sharing is Caring, we created befriending because we believe in the huge power of one person taking the time to help out another, inspired by that spirit of Community.


 If your wondering who to refer first, stop and have a think about the people you know who will benefit the most from companionship.

Do you know someone who is struggling to sort care or help for themselves or a loved one?

Perhaps there  juggling daily life and work , with looking out for an older relative.

 Perhaps they have recently moved to a new area, and can do with meeting kind, compassionate people nearby. Or they could be recovering from an illness.

Does a name spring to mind?

We are always on the look out for kind helpful People who would as the perfect companion.

Perhaps you know a carer who Wants to put in a few hours and work on their own terms.

Befriending is exactly what it sounds like, getting people together to make friends.

Connecting is aimed at supporting older  people to maintain their independence by paticipating or leading a range of activities.

Many older people living  in their own homes can become isolated and lonely. But with regular weekly visits,perhaps to read the paper to a visually impaired person, to play cards  or accompany them to the grocery shop, Communities can make a huge difference.

What service does a befriender provide?

Befrienders visit the homes of the older persons on a regular basis at a time that is convenient to both the volunteer and yourselfs.

Visits are arranged by older persons and  befriender.

A typical visit could include a sit down with tea and cakes, followed by a chat about our lives, or maybe chat and play board games.

The Purpose of Befriending
When thinking about befriending, there were four main areas we considered:
Specific – eg to enable isolated people
in NW10, to enjoy time with someone
Adapt Behaviour – encourage and reinforce positive behaviours, or reduce
unwanted behaviours
Increase Opportunities – befriending can widen the range of opportunities
open to the befriendee, enabling them to discover and experience new things, with the help of their befriender
Supportive – the befriending relationship should be built on mutual trust, understanding and support

Connecting people support is available to you, if you have physical disabilities and are aged 65 and over. The support is for  older people living in the community, who require support to maintain their accommodation and/or their ability to live independently. our service aims to minimise emergencies or crisis whilst encouraging independence and social inclusion.

These outcomes are acheived through the success of the relationship in offering a safe and protected space for the befrendee to expore the world. the confidentiality offered in befriending relationships means that a valuable opportunity for sharing is created. sometimes though, the time spent together is having fun, the impact of which should not be underestimated.

We have found that befriending is most successful when volunteers are well
supported, have access to trustee expertise and knowledge and are part of a network
of joined up services that can support a family’s needs. We do not feel the matches
we have set up would have worked so well if volunteers could not also refer families
to other types of help and support within the organisation such as one to one and community drop in.

Training and DBS Checks

Training is provided to all our volunteers and includes;

A Complusory 3 hour introduction to befriending, session via Zoom to explain the role , responsibilities and boundaries,  confidentiality, Safeguarding and privacy policy.

Enhanced Dbs Checks will be carried out.

Travel and food expenses will be reimbursed according to our constitutional guidelines.

What we look for?

  • You do not need experience to work with us, but you will need patience and social skills
  • You will be confident and comfortable meeting face to face and by telephone
  • You will be prepared to commit to thirty minutes to an hour aweek, ideally for 1 year.
  • Able to write and send in activity reports on a monthly basis.


Simply fill this online Application and we'll get straight back to you.

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